Refund policy
Due to the digital nature of our products and the immediate delivery of digital content, purchases are considered final once delivery has begun. We are unable to accept returns, exchanges, or refund requests for digital products, including purchases where an incorrect planner size or option was selected.
For European Union customers, digital purchases are subject to a 14-day statutory right of withdrawal. By consenting to immediate delivery of your digital purchase and acknowledging the loss of this right once delivery begins, you agree that the right of withdrawal no longer applies after delivery has started.
If you experience any technical issues, errors, or difficulties accessing your purchase, please contact us through the website’s contact feature or access your account for further assistance. We are happy to help resolve any issues and ensure you can access your digital product.
If you have any questions about your purchase, please don’t hesitate to reach out. Thank you for your understanding and support!